Update - We are continuing to monitor for any further issues.
Feb 26, 2026 - 10:04 CST
Update - We are continuing to monitor for any further issues.
Jan 16, 2026 - 16:09 CST
Monitoring - Estimado cliente,

Le informamos que ALTAN presenta una carga considerable en el canal de salida. Debido a esto, podríamos experimentar tiempos inusuales en la recepción de los textos.

Nos encontramos trabajando para liberar la ruta lo antes posible.

---------------

Dear Customer,

We would like to inform you that ALTAN is experiencing a significant delay in the outbound channel. Due to this, we may experience unusual delays in delivery times through this route.

We are currently working to clear the route as soon as possible.

Nov 11, 2025 - 22:29 CST

About This Site

Bienvenido a la Status Page de Sparktelecomm, aquí podrás ver el estado actual de la plataforma en tiempo real.

1. Notificaciones por e-mail en tiempo real.
2. actualización de estado de la plataforma.
3. Historial de incidentes.
4. Suscribete con tu correo electrónico.

PLATAFORMA SPARKTELECOMM Operational
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RUTA MKT Degraded Performance
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AT&T Operational
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Movistar Operational
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Altan redes Degraded Performance
90 days ago
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RUTA OTP Operational
90 days ago
99.97 % uptime
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Telcel Operational
90 days ago
100.0 % uptime
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AT&T Operational
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Movistar Operational
90 days ago
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90 days ago
100.0 % uptime
Today
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90 days ago
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90 days ago
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90 days ago
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90 days ago
100.0 % uptime
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Colombia Route Operational
90 days ago
100.0 % uptime
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Republica Dominicana Route. Operational
90 days ago
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Ecuador Route Operational
90 days ago
100.0 % uptime
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Guatemala Route Operational
90 days ago
100.0 % uptime
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Honduras Route Operational
90 days ago
100.0 % uptime
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Panamá Route Operational
90 days ago
100.0 % uptime
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El Salvador Route Operational
90 days ago
100.0 % uptime
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Uruguay Route Operational
90 days ago
100.0 % uptime
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VoIP Operational
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90 days ago
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 11, 2026
Resolved - This incident has been resolved.
Mar 11, 11:35 CST
Monitoring - Estimado cliente,

Le informamos que MOVISTAR presenta una carga considerable en el canal de salida. Debido a esto, podríamos experimentar tiempos inusuales en la recepción de los textos.

Nos encontramos trabajando para liberar la ruta lo antes posible.

---------------

Dear Customer,

We would like to inform you that MOVISTAR is experiencing a significant delay in the outbound channel. Due to this, we may experience unusual delays in delivery times through this route.

We are currently working to clear the route as soon as possible.

Mar 11, 07:49 CST
Mar 10, 2026
Resolved - This incident has been resolved.
Mar 10, 21:34 CST
Monitoring - Estimado cliente,

Le informamos que MOVISTAR presenta una carga considerable en el canal de salida. Debido a esto, podríamos experimentar tiempos inusuales en la recepción de los textos.

Nos encontramos trabajando para liberar la ruta lo antes posible.

---------------

Dear Customer,

We would like to inform you that MOVISTAR is experiencing a significant delay in the outbound channel. Due to this, we may experience unusual delays in delivery times through this route.

We are currently working to clear the route as soon as possible.

Mar 10, 18:32 CST
Resolved - This incident has been resolved.
Mar 10, 11:40 CST
Monitoring - Estimado cliente,

Le informamos que MOVISTAR presenta una carga considerable en el canal de salida. Debido a esto, podríamos experimentar tiempos inusuales en la recepción de los textos.

Nos encontramos trabajando para liberar la ruta lo antes posible.

---------------

Dear Customer,

We would like to inform you that MOVISTAR is experiencing a significant delay in the outbound channel. Due to this, we may experience unusual delays in delivery times through this route.

We are currently working to clear the route as soon as possible.

Mar 10, 02:10 CST
Mar 9, 2026
Resolved - This incident has been resolved.
Mar 9, 12:13 CST
Monitoring - Estimado cliente,

Le informamos que TELCEL presenta una carga considerable en el canal de salida. Debido a esto, podríamos experimentar tiempos inusuales en la recepción de los textos.

Nos encontramos trabajando para liberar la ruta lo antes posible.

---------------

Dear Customer,

We would like to inform you that TELCEL is experiencing a significant delay in the outbound channel. Due to this, we may experience unusual delays in delivery times through this route.

We are currently working to clear the route as soon as possible.

Mar 9, 11:20 CST
Resolved - This incident has been resolved.
Mar 9, 12:12 CST
Monitoring - Estimado cliente,

Le informamos que MOVISTAR presenta una carga considerable en el canal de salida. Debido a esto, podríamos experimentar tiempos inusuales en la recepción de los textos.

Nos encontramos trabajando para liberar la ruta lo antes posible.

---------------

Dear Customer,

We would like to inform you that MOVISTAR is experiencing a significant delay in the outbound channel. Due to this, we may experience unusual delays in delivery times through this route.

We are currently working to clear the route as soon as possible.

Mar 9, 11:21 CST
Resolved - This incident has been resolved.
Mar 9, 11:39 CST
Monitoring - Estimado cliente,

Le informamos que AT&T presenta una carga considerable en el canal de salida. Debido a esto, podríamos experimentar tiempos inusuales en la recepción de los textos.

Nos encontramos trabajando para liberar la ruta lo antes posible.

---------------

Dear Customer,

We would like to inform you that AT&T is experiencing a significant delay in the outbound channel. Due to this, we may experience unusual delays in delivery times through this route.

We are currently working to clear the route as soon as possible.

Mar 9, 11:20 CST
Resolved - This incident has been resolved.
Mar 9, 10:33 CST
Monitoring - Estimado cliente,

Le informamos que AT&T presenta una carga considerable en el canal de salida. Debido a esto, podríamos experimentar tiempos inusuales en la recepción de los textos.

Nos encontramos trabajando para liberar la ruta lo antes posible.

---------------

Dear Customer,

We would like to inform you that AT&T is experiencing a significant delay in the outbound channel. Due to this, we may experience unusual delays in delivery times through this route.

We are currently working to clear the route as soon as possible.

Mar 9, 08:47 CST
Resolved - This incident has been resolved.
Mar 9, 10:33 CST
Monitoring - Estimado cliente,

Le informamos que MOVISTAR presenta una carga considerable en el canal de salida. Debido a esto, podríamos experimentar tiempos inusuales en la recepción de los textos.

Nos encontramos trabajando para liberar la ruta lo antes posible.

---------------

Dear Customer,

We would like to inform you that MOVISTAR is experiencing a significant delay in the outbound channel. Due to this, we may experience unusual delays in delivery times through this route.

We are currently working to clear the route as soon as possible.

Mar 9, 08:48 CST
Mar 8, 2026
Resolved - This incident has been resolved.
Mar 8, 14:25 CST
Update - We are continuing to monitor for any further issues.
Mar 8, 14:25 CST
Monitoring - Estimado cliente,

Le informamos que AT&T presenta una carga considerable en el canal de salida. Debido a esto, podríamos experimentar tiempos inusuales en la recepción de los textos.

Nos encontramos trabajando para liberar la ruta lo antes posible.

---------------

Dear Customer,

We would like to inform you that AT&T is experiencing a significant delay in the outbound channel. Due to this, we may experience unusual delays in delivery times through this route.

We are currently working to clear the route as soon as possible.

Mar 8, 13:28 CST
Resolved - This incident has been resolved.
Mar 8, 14:25 CST
Update - We are continuing to monitor for any further issues.
Mar 8, 14:25 CST
Monitoring - Estimado cliente,

Le informamos que TELCEL presenta una carga considerable en el canal de salida. Debido a esto, podríamos experimentar tiempos inusuales en la recepción de los textos.

Nos encontramos trabajando para liberar la ruta lo antes posible.

---------------

Dear Customer,

We would like to inform you that TELCEL is experiencing a significant delay in the outbound channel. Due to this, we may experience unusual delays in delivery times through this route.

We are currently working to clear the route as soon as possible.

Mar 8, 12:09 CST
Resolved - This incident has been resolved.
Mar 8, 14:25 CST
Monitoring - Estimado cliente,

Le informamos que MOVISTAR presenta una carga considerable en el canal de salida. Debido a esto, podríamos experimentar tiempos inusuales en la recepción de los textos.

Nos encontramos trabajando para liberar la ruta lo antes posible.

---------------

Dear Customer,

We would like to inform you that MOVISTAR is experiencing a significant delay in the outbound channel. Due to this, we may experience unusual delays in delivery times through this route.

We are currently working to clear the route as soon as possible.

Mar 8, 13:24 CST
Mar 7, 2026
Resolved - This incident has been resolved.
Mar 7, 20:02 CST
Monitoring - Estimado cliente,

Le informamos que AT&T presenta una carga considerable en el canal de salida. Debido a esto, podríamos experimentar tiempos inusuales en la recepción de los textos.

Nos encontramos trabajando para liberar la ruta lo antes posible.

---------------

Dear Customer,

We would like to inform you that AT&T is experiencing a significant delay in the outbound channel. Due to this, we may experience unusual delays in delivery times through this route.

We are currently working to clear the route as soon as possible.

Mar 7, 19:17 CST
Resolved - This incident has been resolved.
Mar 7, 14:55 CST
Monitoring - Estimado cliente,

Le informamos que MOVISTAR presenta una carga considerable en el canal de salida. Debido a esto, podríamos experimentar tiempos inusuales en la recepción de los textos.

Nos encontramos trabajando para liberar la ruta lo antes posible.

---------------

Dear Customer,

We would like to inform you that MOVISTAR is experiencing a significant delay in the outbound channel. Due to this, we may experience unusual delays in delivery times through this route.

We are currently working to clear the route as soon as possible.

Mar 7, 08:44 CST
Resolved - This incident has been resolved.
Mar 7, 14:40 CST
Monitoring - Estimado cliente,

Le informamos que AT&T presenta una carga considerable en el canal de salida. Debido a esto, podríamos experimentar tiempos inusuales en la recepción de los textos.

Nos encontramos trabajando para liberar la ruta lo antes posible.

---------------

Dear Customer,

We would like to inform you that AT&T is experiencing a significant delay in the outbound channel. Due to this, we may experience unusual delays in delivery times through this route.

We are currently working to clear the route as soon as possible.

Mar 7, 08:43 CST
Mar 6, 2026
Completed - The scheduled maintenance has been completed.
Mar 6, 18:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 17:00 CST
Scheduled - Estimado Cliente:

Nos dirigimos a usted para informarle que TELCEL llevará a cabo una ventana de mantenimiento en su red en las siguientes fechas y horas:

Fecha de inicio: 06 de Marzo de 2026 a las 17:00 (GMT-6)
Fecha de término: 06 de Marzo de 2026 a las 18:00 (GMT-6)

Durante este período podrían presentarse interrupciones en el servicio, lo que podría ocasionar afectaciones en la operación regular.

Agradecemos de antemano su comprensión y paciencia mientras se llevan a cabo estas acciones.

-------------

Dear Customer,

We are writing to inform you that TELCEL will be conducting a maintenance window on its network on the following dates and times:

Start Date: March 06, 2026, at 17:00 PM (GMT-6)
End Date: March 06, 2026, at 18:00 AM (GMT-6)

During this period, interruptions in service may occur, which could affect regular operations.

We appreciate your understanding and patience while these actions are carried out.

Mar 6, 11:51 CST
Resolved - This incident has been resolved.
Mar 6, 09:46 CST
Update - We are continuing to monitor for any further issues.
Mar 6, 09:46 CST
Monitoring - Estimado cliente,

Le informamos que MOVISTAR presenta una carga considerable en el canal de salida. Debido a esto, podríamos experimentar tiempos inusuales en la recepción de los textos.

Nos encontramos trabajando para liberar la ruta lo antes posible.

---------------

Dear Customer,

We would like to inform you that MOVISTAR is experiencing a significant delay in the outbound channel. Due to this, we may experience unusual delays in delivery times through this route.

We are currently working to clear the route as soon as possible.

Mar 6, 07:39 CST
Resolved - This incident has been resolved.
Mar 6, 08:28 CST
Monitoring - Estimado cliente,

Le informamos que AT&T presenta una carga considerable en el canal de salida. Debido a esto, podríamos experimentar tiempos inusuales en la recepción de los textos.

Nos encontramos trabajando para liberar la ruta lo antes posible.

---------------

Dear Customer,

We would like to inform you that AT&T is experiencing a significant delay in the outbound channel. Due to this, we may experience unusual delays in delivery times through this route.

We are currently working to clear the route as soon as possible.

Mar 6, 07:39 CST
Mar 5, 2026
Resolved - This incident has been resolved.
Mar 5, 20:11 CST
Monitoring - Estimado cliente,

Le informamos que MOVISTAR presenta una carga considerable en el canal de salida. Debido a esto, podríamos experimentar tiempos inusuales en la recepción de los textos.

Nos encontramos trabajando para liberar la ruta lo antes posible.

---------------

Dear Customer,

We would like to inform you that MOVISTAR is experiencing a significant delay in the outbound channel. Due to this, we may experience unusual delays in delivery times through this route.

We are currently working to clear the route as soon as possible.

Mar 5, 18:57 CST
Resolved - This incident has been resolved.
Mar 5, 12:50 CST
Monitoring - Estimado cliente,

Le informamos que AT&T presenta una carga considerable en el canal de salida. Debido a esto, podríamos experimentar tiempos inusuales en la recepción de los textos.

Nos encontramos trabajando para liberar la ruta lo antes posible.

---------------

Dear Customer,

We would like to inform you that AT&Tis experiencing a significant delay in the outbound channel. Due to this, we may experience unusual delays in delivery times through this route.

We are currently working to clear the route as soon as possible.

Mar 5, 12:37 CST
Completed - The scheduled maintenance has been completed.
Mar 5, 01:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 23:00 CST
Scheduled - Estimado Cliente:

Nos dirigimos a usted para informarle que [AT&T] llevará a cabo una ventana de mantenimiento en su red en las siguientes fechas y horas:

Fecha de inicio: 04 de marzo de 2026 a las 23:00 p.m. (GMT-6)
Fecha de término: 05 de marzo de 2026 a las 01:00 a.m. (GMT-6)

Durante este período podrían presentarse interrupciones en el servicio, lo que podría ocasionar afectaciones en la operación regular.

Agradecemos de antemano su comprensión y paciencia mientras se llevan a cabo estas acciones.

-------------

Dear Customer,

We are writing to inform you that [AT&T] will be conducting a maintenance window on its network on the following dates and times:

Start Date: March 04, 2026, at 23:00 PM (GMT-6)
End Date: March 05, 2026, at 01:00 AM (GMT-6)

During this period, interruptions in service may occur, which could affect regular operations.

We appreciate your understanding and patience while these actions are carried out.

Mar 4, 14:56 CST
Mar 4, 2026
Resolved - This incident has been resolved.
Mar 4, 22:47 CST
Monitoring - Estimado cliente,

Le informamos que MOVISTAR presenta una carga considerable en el canal de salida. Debido a esto, podríamos experimentar tiempos inusuales en la recepción de los textos.

Nos encontramos trabajando para liberar la ruta lo antes posible.

---------------

Dear Customer,

We would like to inform you that MOVISTAR is experiencing a significant delay in the outbound channel. Due to this, we may experience unusual delays in delivery times through this route.

We are currently working to clear the route as soon as possible.

Mar 4, 19:35 CST
Resolved - This incident has been resolved.
Mar 4, 20:01 CST
Monitoring - Estimado cliente,

Le informamos que TELCEL presenta una carga considerable en el canal de salida. Debido a esto, podríamos experimentar tiempos inusuales en la recepción de los textos.

Nos encontramos trabajando para liberar la ruta lo antes posible.

---------------

Dear Customer,

We would like to inform you that TELCEL is experiencing a significant delay in the outbound channel. Due to this, we may experience unusual delays in delivery times through this route.

We are currently working to clear the route as soon as possible.

Mar 4, 19:35 CST
Resolved - This incident has been resolved.
Mar 4, 07:39 CST
Monitoring - Estimado cliente,

Le informamos que MOVISTAR presenta una carga considerable en el canal de salida. Debido a esto, podríamos experimentar tiempos inusuales en la recepción de los textos.

Nos encontramos trabajando para liberar la ruta lo antes posible.

---------------

Dear Customer,

We would like to inform you that MOVISTAR is experiencing a significant delay in the outbound channel. Due to this, we may experience unusual delays in delivery times through this route.

We are currently working to clear the route as soon as possible.

Mar 4, 01:05 CST
Mar 3, 2026

No incidents reported.

Mar 2, 2026
Resolved - This incident has been resolved.
Mar 2, 14:48 CST
Monitoring - Estimado cliente,

Le informamos que TELCEL presenta una carga considerable en el canal de salida. Debido a esto, podríamos experimentar tiempos inusuales en la recepción de los textos.

Nos encontramos trabajando para liberar la ruta lo antes posible.

---------------

Dear Customer,

We would like to inform you that TELCEL is experiencing a significant delay in the outbound channel. Due to this, we may experience unusual delays in delivery times through this route.

We are currently working to clear the route as soon as possible.

Mar 2, 13:36 CST
Resolved - This incident has been resolved.
Mar 2, 12:45 CST
Monitoring - Estimado cliente,

Le informamos que TELCEL presenta una carga considerable en el canal de salida. Debido a esto, podríamos experimentar tiempos inusuales en la recepción de los textos.

Nos encontramos trabajando para liberar la ruta lo antes posible.

---------------

Dear Customer,

We would like to inform you that TELCEL is experiencing a significant delay in the outbound channel. Due to this, we may experience unusual delays in delivery times through this route.

We are currently working to clear the route as soon as possible.

Mar 2, 09:50 CST
Resolved - This incident has been resolved.
Mar 2, 11:55 CST
Monitoring - Estimado cliente,

Le informamos que MOVISTAR presenta una carga considerable en el canal de salida. Debido a esto, podríamos experimentar tiempos inusuales en la recepción de los textos.

Nos encontramos trabajando para liberar la ruta lo antes posible.

---------------

Dear Customer,

We would like to inform you that MOVISTAR is experiencing a significant delay in the outbound channel. Due to this, we may experience unusual delays in delivery times through this route.

We are currently working to clear the route as soon as possible.

Mar 2, 10:47 CST
Resolved - This incident has been resolved.
Mar 2, 10:19 CST
Monitoring - Estimado cliente,

Le informamos que AT&T presenta una carga considerable en el canal de salida. Debido a esto, podríamos experimentar tiempos inusuales en la recepción de los textos.

Nos encontramos trabajando para liberar la ruta lo antes posible.

---------------

Dear Customer,

We would like to inform you that AT&T is experiencing a significant delay in the outbound channel. Due to this, we may experience unusual delays in delivery times through this route.

We are currently working to clear the route as soon as possible.

Mar 2, 09:49 CST
Mar 1, 2026
Resolved - This incident has been resolved.
Mar 1, 05:06 CST
Investigating - Estimado cliente,
Le informamos que AT&T presenta una carga considerable en el canal de salida. Debido a una afectación general por parte del operador, podríamos experimentar tiempos inusuales en la recepción de los textos.
Nos encontramos a la espera de más información del operador.
---------------
Dear Customer,
We would like to inform you that AT&T is currently experiencing a significant delay in their outbound channel due to a general outage on their end. As a result, there may be unusual delays in delivery times through this route.
We are awaiting further updates from the operator and will keep you informed.

Mar 1, 02:47 CST
Feb 28, 2026
Resolved - This incident has been resolved.
Feb 28, 22:15 CST
Monitoring - Estimado cliente,

Le informamos que MOVISTAR presenta una carga considerable en el canal de salida. Debido a esto, podríamos experimentar tiempos inusuales en la recepción de los textos.

Nos encontramos trabajando para liberar la ruta lo antes posible.

---------------

Dear Customer,

We would like to inform you that MOVISTAR is experiencing a significant delay in the outbound channel. Due to this, we may experience unusual delays in delivery times through this route.

We are currently working to clear the route as soon as possible.

Feb 28, 19:12 CST
Resolved - This incident has been resolved.
Feb 28, 19:32 CST
Monitoring - Estimado cliente,

Le informamos que AT&T presenta una carga considerable en el canal de salida. Debido a esto, podríamos experimentar tiempos inusuales en la recepción de los textos.

Nos encontramos trabajando para liberar la ruta lo antes posible.

---------------

Dear Customer,

We would like to inform you that AT&T is experiencing a significant delay in the outbound channel. Due to this, we may experience unusual delays in delivery times through this route.

We are currently working to clear the route as soon as possible.

Feb 28, 19:13 CST
Resolved - This incident has been resolved.
Feb 28, 19:32 CST
Monitoring - Estimado cliente,

Le informamos que TELCEL presenta una carga considerable en el canal de salida. Debido a esto, podríamos experimentar tiempos inusuales en la recepción de los textos.

Nos encontramos trabajando para liberar la ruta lo antes posible.

---------------

Dear Customer,

We would like to inform you that TELCEL is experiencing a significant delay in the outbound channel. Due to this, we may experience unusual delays in delivery times through this route.

We are currently working to clear the route as soon as possible.

Feb 28, 19:13 CST
Feb 27, 2026
Resolved - This incident has been resolved.
Feb 27, 19:34 CST
Monitoring - Estimado cliente,

Le informamos que MOVISTAR presenta una carga considerable en el canal de salida. Debido a esto, podríamos experimentar tiempos inusuales en la recepción de los textos.

Nos encontramos trabajando para liberar la ruta lo antes posible.

---------------

Dear Customer,

We would like to inform you that MOVISTAR is experiencing a significant delay in the outbound channel. Due to this, we may experience unusual delays in delivery times through this route.

We are currently working to clear the route as soon as possible.

Feb 27, 16:25 CST
Resolved - This incident has been resolved.
Feb 27, 16:24 CST
Monitoring - Estimado cliente,

Le informamos que AT&T presenta una carga considerable en el canal de salida. Debido a esto, podríamos experimentar tiempos inusuales en la recepción de los textos.

Nos encontramos trabajando para liberar la ruta lo antes posible.

---------------

Dear Customer,

We would like to inform you that AT&T is experiencing a significant delay in the outbound channel. Due to this, we may experience unusual delays in delivery times through this route.

We are currently working to clear the route as soon as possible.

Feb 27, 13:17 CST
Completed - The scheduled maintenance has been completed.
Feb 27, 06:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 22:00 CST
Update - We will be undergoing scheduled maintenance during this time.
Feb 18, 15:05 CST
Scheduled - Estimado Cliente:

Nos dirigimos a usted para informarle que TELCEL llevará a cabo una ventana de mantenimiento en su red en las siguientes fechas y horas:

Fecha de inicio: 26 de Febrero de 2022 a las 22:00 PM (GMT-6)
Fecha de término: 27 de Febrero de 2022 a las 06:00 AM (GMT-6)

Durante este período podrían presentarse interrupciones en el servicio, lo que podría ocasionar afectaciones en la operación regular.

Agradecemos de antemano su comprensión y paciencia mientras se llevan a cabo estas acciones.

-------------

Dear Customer,

We are writing to inform you that TELCEL will be conducting a maintenance window on its network on the following dates and times:

Start Date: February 26, 2026, at 22:00 PM (GMT-6)
End Date: February 27, 2026, at 06:00 AM (GMT-6)

During this period, interruptions in service may occur, which could affect regular operations.

We appreciate your understanding and patience while these actions are carried out.

Feb 18, 14:34 CST
Feb 26, 2026
Resolved - This incident has been resolved.
Feb 26, 22:15 CST
Monitoring - Estimado cliente,

Le informamos que MOVISTAR presenta una carga considerable en el canal de salida. Debido a esto, podríamos experimentar tiempos inusuales en la recepción de los textos.

Nos encontramos trabajando para liberar la ruta lo antes posible.

---------------

Dear Customer,

We would like to inform you that MOVISTAR is experiencing a significant delay in the outbound channel. Due to this, we may experience unusual delays in delivery times through this route.

We are currently working to clear the route as soon as possible.

Feb 26, 19:10 CST
Resolved - This incident has been resolved.
Feb 26, 19:41 CST
Monitoring - Estimado cliente,

Le informamos que AT&T presenta una carga considerable en el canal de salida. Debido a esto, podríamos experimentar tiempos inusuales en la recepción de los textos.

Nos encontramos trabajando para liberar la ruta lo antes posible.

---------------

Dear Customer,

We would like to inform you that AT&T is experiencing a significant delay in the outbound channel. Due to this, we may experience unusual delays in delivery times through this route.

We are currently working to clear the route as soon as possible.

Feb 26, 19:10 CST
Resolved - This incident has been resolved.
Feb 26, 19:41 CST
Monitoring - Estimado cliente,

Le informamos que TELCEL presenta una carga considerable en el canal de salida. Debido a esto, podríamos experimentar tiempos inusuales en la recepción de los textos.

Nos encontramos trabajando para liberar la ruta lo antes posible.

---------------

Dear Customer,

We would like to inform you that TELCEL is experiencing a significant delay in the outbound channel. Due to this, we may experience unusual delays in delivery times through this route.

We are currently working to clear the route as soon as possible.

Feb 26, 19:10 CST
Resolved - This incident has been resolved.
Feb 26, 11:36 CST
Update - We are continuing to monitor for any further issues.
Feb 26, 10:03 CST
Monitoring - Estimado cliente,

Le informamos que estamos presentando una degradación en el canal de salida OTP. Debido a esto, podríamos experimentar tiempos inusuales en la recepción de los textos a través de esta salida.

Nos encontramos trabajando para liberar la ruta lo antes posible.

---------------

Dear Customer,

We would like to inform you that we are experiencing a service degradation in the outbound OTP channel. Due to this, we may experience unusual delays in receiving texts through this route.

We are currently working to clear the route as soon as possible.

Feb 26, 09:39 CST
Resolved - This incident has been resolved.
Feb 26, 10:03 CST
Monitoring - Dear customers,

We would like to inform you that we are experiencing intermittent service issues.

The specialized team is already working to resolve this situation as quickly as possible. We will keep you updated with any developments.

We appreciate your patience and apologize for any inconvenience this may cause.

---------------------------------------------------------------------------------------------------------------------------------------------------------

Estimados clientes,

Queremos informarles que estamos experimentando intermitencias en el servicio.

El equipo especializado ya está trabajando para resolver esta situación a la mayor brevedad posible. Les mantendremos actualizados con cualquier novedad al respecto.

Agradecemos su paciencia y lamentamos los inconvenientes que esta situación pudiera causarles.

Feb 26, 09:22 CST
Resolved - This incident has been resolved.
Feb 26, 10:02 CST
Monitoring - Estimado cliente,

Le informamos que TELCEL presenta una carga considerable en el canal de salida. Debido a esto, podríamos experimentar tiempos inusuales en la recepción de los textos.

Nos encontramos trabajando para liberar la ruta lo antes posible.

---------------

Dear Customer,

We would like to inform you that TELCEL is experiencing a significant delay in the outbound channel. Due to this, we may experience unusual delays in delivery times through this route.

We are currently working to clear the route as soon as possible.

Feb 26, 09:20 CST
Resolved - This incident has been resolved.
Feb 26, 10:02 CST
Monitoring - Estimado cliente,

Le informamos que AT&T presenta una carga considerable en el canal de salida. Debido a esto, podríamos experimentar tiempos inusuales en la recepción de los textos.

Nos encontramos trabajando para liberar la ruta lo antes posible.

---------------

Dear Customer,

We would like to inform you that AT&T is experiencing a significant delay in the outbound channel. Due to this, we may experience unusual delays in delivery times through this route.

We are currently working to clear the route as soon as possible.

Feb 26, 09:25 CST
Resolved - This incident has been resolved.
Feb 26, 09:39 CST
Monitoring - Estimado cliente,

Le informamos que MOVISTAR presenta una caída Debido a esto, podríamos experimentar tiempos inusuales en la recepción de los textos.

Nos encontramos trabajando para liberar la ruta lo antes posible.

---------------

Dear Customer,

We would like to inform you that MOVISTAR is experiencing an outage in the outbound channel. Due to this, we may experience unusual delays in delivery times through this route.

We are currently working to clear the route as soon as possible.

Feb 26, 09:25 CST
Feb 25, 2026
Resolved - This incident has been resolved.
Feb 25, 21:54 CST
Monitoring - Estimado cliente,

Le informamos que MOVISTAR presenta una carga considerable en el canal de salida. Debido a esto, podríamos experimentar tiempos inusuales en la recepción de los textos.

Nos encontramos trabajando para liberar la ruta lo antes posible.

---------------

Dear Customer,

We would like to inform you that MOVISTAR is experiencing a significant delay in the outbound channel. Due to this, we may experience unusual delays in delivery times through this route.

We are currently working to clear the route as soon as possible.

Feb 25, 18:47 CST
Resolved - This incident has been resolved.
Feb 25, 12:03 CST
Monitoring - Estimado cliente,

Le informamos que MOVISTAR presenta una carga considerable en el canal de salida. Debido a esto, podríamos experimentar tiempos inusuales en la recepción de los textos.

Nos encontramos trabajando para liberar la ruta lo antes posible.

---------------

Dear Customer,

We would like to inform you that MOVISTAR is experiencing a significant delay in the outbound channel. Due to this, we may experience unusual delays in delivery times through this route.

We are currently working to clear the route as soon as possible.

Feb 25, 11:02 CST
Resolved - This incident has been resolved.
Feb 25, 12:03 CST
Monitoring - Estimado cliente,

Le informamos que TELCEL presenta una carga considerable en el canal de salida. Debido a esto, podríamos experimentar tiempos inusuales en la recepción de los textos.

Nos encontramos trabajando para liberar la ruta lo antes posible.

---------------

Dear Customer,

We would like to inform you that TELCEL is experiencing a significant delay in the outbound channel. Due to this, we may experience unusual delays in delivery times through this route.

We are currently working to clear the route as soon as possible.

Feb 25, 11:02 CST
Resolved - This incident has been resolved.
Feb 25, 11:29 CST
Monitoring - Estimado cliente,

Le informamos que AT&T presenta una carga considerable en el canal de salida. Debido a esto, podríamos experimentar tiempos inusuales en la recepción de los textos.

Nos encontramos trabajando para liberar la ruta lo antes posible.

---------------

Dear Customer,

We would like to inform you that AT&T is experiencing a significant delay in the outbound channel. Due to this, we may experience unusual delays in delivery times through this route.

We are currently working to clear the route as soon as possible.

Feb 25, 11:01 CST