DEGRADED OTP PERFORMANCE MOVISTAR

Incident Report for Status Sparktelecomm

Resolved

This incident has been resolved.

Posted Feb 26, 2026 - 11:36 CST

Update

We are continuing to monitor for any further issues.

Posted Feb 26, 2026 - 10:03 CST

Monitoring

Estimado cliente,

Le informamos que estamos presentando una degradación en el canal de salida OTP. Debido a esto, podríamos experimentar tiempos inusuales en la recepción de los textos a través de esta salida.

Nos encontramos trabajando para liberar la ruta lo antes posible.

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Dear Customer,

We would like to inform you that we are experiencing a service degradation in the outbound OTP channel. Due to this, we may experience unusual delays in receiving texts through this route.

We are currently working to clear the route as soon as possible.

Posted Feb 26, 2026 - 09:39 CST

This incident affected: RUTA MKT (Movistar) and RUTA OTP (Movistar).